What Matters Most ECHO: Course 1

What Matters Most ECHO: What Is Good for the Resident is Also Good for the Daily Caregiver COURSE 1: Introduction to Age-Friendly Care SPECIALTY TEAM: KIM BERGEN-JACKSON, PhD, RN-BC, LNHA, Administrator, Oaknoll Retirement Residence; Chair, Board of Directors for LeadingAge Iowa SHAWNA WRIGHT, PhD, LP, Director, KU Center for Telemedicine & Telehealth; Clinical Assistant Professor, University of Kansas Medical Center KALEIGH GILMORE, LMSW, Social Worker, Oaknoll Retirement Residence SARA RUHLMANN, RN, BSN, Director of Nursing, Oaknoll Retirement Residence PAIGE MORRISON-BATES, CNA, Daily Caregiver, Oaknoll Retirement Residence STACIA GREEN, CNA, Daily Caregiver, Oaknoll Retirement Residence Series Learning Objectives: • Describe the principles of an Age-Friendly approach to resident care, including the importance of resident-centered care, communication, the 4Ms of Age-Friendly care, and continuity of care. • Develop communication skills tailored to the unique needs and preferences of older adults, including those with physical, sensory, and cognitive impairments. • Identify at least three strategies that can be implemented to improve workforce retention by implementing Age-Friendly care in nursing facilities. • Identify at least three self-care strategies that daily caregivers incorporate into their daily routines to manage stress, improve well-being, and prevent burnout.