Here are the top 2 answers to requests for help from the Genos2 1-1 free help service that we include for all our Genos customers.
Please note these answers also apply Genos 1, PSR-SX900, PSR-SX920, PSR-SX700 and PSR-SX720
Yamaha Genos2
https://www.achamilton.co.uk/Genos/Genos2.htm