30:10Brand Trust in the AI Era - Teresa YooCenter for Customer Insights at Yale SOM239 views·10 months ago
27:39Inimitably Great Consumer Experience with Legendary Brands - Gregory CarpenterCenter for Customer Insights at Yale SOM86 views·11 months ago
29:23No Hunger Games How GLP-1 Medication Adoption is Changing Consumer Food Demand - Sylvia HristakevaCenter for Customer Insights at Yale SOM170 views·11 months ago
25:17Generative Search How Do Consumers Behave Differently - Yuting ZhuCenter for Customer Insights at Yale SOM106 views·11 months ago
29:08The Blessing of Reasoning LLM Based Contrastive Explanations in Black Box Recommender SystemsCenter for Customer Insights at Yale SOM100 views·11 months ago
27:18What Makes Consumer Experiences Special - Michel Tuan PhamCenter for Customer Insights at Yale SOM136 views·11 months ago
33:37Driving Growth Through Personalization in AI - Mark AbrahamCenter for Customer Insights at Yale SOM124 views·11 months ago
35:32Inclusive by Design Leveraging Insights to Drive Growth at IKEA - Joel RenkemaCenter for Customer Insights at Yale SOM82 views·11 months ago
24:48The Future of Work Professional Fulfillment and Growth - Lance HillCenter for Customer Insights at Yale SOM64 views·11 months ago
21:51Why Happiness Matters for Leaders and Customers - Laurie SantosCenter for Customer Insights at Yale SOM44 views·11 months ago
0:28Antonio Lucio, EVP & CMO HP, Inc. Leading with EmpathyCenter for Customer Insights at Yale SOM48 views·1 year ago
6:24What is an Insight Ravi Dhar & Nathan Novemsky, YCCICenter for Customer Insights at Yale SOM738 views·1 year ago
0:51Raja Rajamannar, CMCO Mastercard How do you think about your teamCenter for Customer Insights at Yale SOM30 views·1 year ago
1:07Raja Rajamannar, CMCO Mastercard AI Levels the Playing FieldCenter for Customer Insights at Yale SOM75 views·1 year ago
26:06The Impact of Generative AI on Content Markets - H. Tai LamCenter for Customer Insights at Yale SOM169 views·1 year ago
1:03:38Advancing the Insights Function A Panel DiscussionCenter for Customer Insights at Yale SOM297 views·1 year ago
39:47Using Data to Quantify the Impact of Brand Programs - Meagen EisenbergCenter for Customer Insights at Yale SOM121 views·1 year ago
32:48Leveraging Fan Data to Drive Deeper Audience Connections - Matt ChmuraCenter for Customer Insights at Yale SOM200 views·1 year ago
29:51Insights from Digital to Power Up Brands - Brigitte KingCenter for Customer Insights at Yale SOM436 views·1 year ago
38:35Cracking the Code How Consumer Insights Fueled DoorDash's Newest Brand Evolution - Alanna ShipleyCenter for Customer Insights at Yale SOM164 views·1 year ago
1:09:04The Changing Role of the CMO A Panel Discussion PresentationCenter for Customer Insights at Yale SOM297 views·1 year ago
22:28Supply and Demand for Sustainability Claims - Kristina BreckoCenter for Customer Insights at Yale SOM118 views·1 year ago
26:28Consumer Memory and Competitive Interference - Navdeep SahniCenter for Customer Insights at Yale SOM152 views·1 year ago
28:18Tackling US Opiod Crisis Data-Driven Detection of Suspicious Retail Buyers - Seethu SeetharamanCenter for Customer Insights at Yale SOM78 views·1 year ago
25:59Rethinking the 5-Star Approach to Satisfaction Scales - Uri SimonsohnCenter for Customer Insights at Yale SOM262 views·1 year ago