Microsoft Dynamics 365

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Welcome to the official Microsoft Dynamics 365 YouTube Channel. Subscribe to our channel and watch the latest product videos, customer interviews, and events...

Latest Videos

CRM in the flow of work Dynamics 365 Sales

Welcome to the agentic contact center Dynamics 365 Contact Center

M365 Copilot in D365 Sales

Agentic AI across the supply chain - Preview

Sales Research Agent Dynamics 365 Sales

Expense Agent in Dynamics 365 Business Central

Plan to Produce Process with Dynamics 365

Record to Report Process with Dynamics 365

Inventory to Deliver Process with Dynamics 365

Microsoft Business Applications Update - Dynamics 365 Spring 2026

Frontier Transformation with Agentic Business Applications

Bryan Goode Presents AI in Action L&G’s AI Customer Service Transformation

Jonathan Hunt presents AI in Action From Idea to Enterprise Impact at Mars

From Systems of Record to Systems of Action Agentic Business Applications

Unlock agentic commerce with Dynamics 365

ERP Process Agents - Inventory to Deliver

Unlocking SMB Revenue with Sales Close Agent Dynamics 365

EY redefines CRM with Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot

Supercharge your pipeline with Sales Development Agent

Scale Your Sales Team with Sales Development Agent

Transform expense management with agentic solutions from Ramp and Dynamics 365 Business Central

Navigating Tariffs with an Agent - Part 2

Navigating Tariffs with an Agent - Part 1

Source to Pay Process with Microsoft Dynamics 365

Hire to Retire Process with Microsoft Dynamics 365

Microsoft Business Applications Launch Event Fall 2025

Introducing the new sales agent for Dynamics 365 Sales Close Agent

Introducing the new service agent for Dynamics 365 Quality Evaluation Agent

Get started with service agents for Dynamics 365

Switch to Microsoft Dynamics 365