Agentic intelligent operations for live events

Live events like sports, award shows, and breaking news demand flawless technical performance, but identifying and resolving issues across complex broadcast and streaming workflows is challenging under time pressure. Broadcast and streaming engineers can accelerate troubleshooting and ensure optimal performance throughout events by applying agentic AI across the full signal chain. Using Amazon Bedrock AgentCore and the AWS Strands SDK, this demonstration showcases four specialized AI agents designed to identify root causes of technical issues end-to-end across broadcast and OTT workflows. By integrating observability data from AWS Media Services, CMCD video player data and streaming analytics from AWS Partners Mux and Hydrolix, teams can achieve full-chain observability from contribution to distribution. This demonstration shows how to achieve faster root cause identification, reduce incident response time and ensure high-quality experiences that keep subscribers engaged when it matters most.