Basic Call Handling with the 3CX Windows Softphone

In this video we will be getting hands-on using the new 3CX Windows Softphone App, which is available to download from the Microsoft Store. We’ll cover; - Making a call using the keypad - Making a call using contacts - Searching for contacts - Calling our colleagues - Answering a call - Identifying incoming queue calls - Placing calls on hold - Muting calls - Pausing and resuming call recording - Using the keypad for DTMF “touch tones” If you find this video useful, please make sure you watch our other 3CX tutorial videos to help you get the best out of your 3CX phone system.