The operations management lecture discusses the eight basic tools of quality control. Those tools are: flowcharts, check sheets, histograms, Pareto charts, scatter diagrams, control charts, run charts, and cause-and-effect diagrams.
My university students can access the video tutorials for operations management using the Content menu in D2L. YouTube can access the video tutorials at https://www.udemy.com/course/working-operations-management-problems/learn/lecture/870444?referralCode=32A13BE7F024980C0BE6#overview
