Chelsea Grint, Product Operations Manager at Buildertrend, shares how LaunchNotes helped her team streamline internal and external product communications. With customized, private roadmaps and early feedback collection, Buildertrend now delivers a 10/10 customer experience—all backed by exceptional support from LaunchNotes.
00:00 - Introduction
00:15 - Buildtrend Product Communication Challenges
00:28 - Goals: Roadmaps for Teams and Customers + Feedback
00:45 - Why Early Feedback Matters
01:00 - Looking for a Custom, Kanban-Style Roadmap
01:15 - Roadmap Customization
01:27 - Secure, Private Customer Roadmaps
01:42 - Why LaunchNotes Was the Right Choice
01:52 - Implementation Success and Team Adoption
