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Building a solution using Salesforce + Agentforce + Slack

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Dec 30, 2024
10:43

🚀 Agentforce + Slack Integration: Build Smarter Experiences Today! 🌟 Agentforce 2.0 has taken the stage, showcasing exciting possibilities for integrating Slack and Salesforce. In this video, we’ll dive into a hands-on demo that builds upon the Trailhead project for Coral Cloud Resort, adding a Slack integration to elevate the experience. 🏖️ 🌟 What You’ll See in This Video: 1️⃣ A quick recap of Agentforce and the Coral Cloud Resort Trailhead project. 2️⃣ A step-by-step walkthrough of integrating a Slack-enabled agent into a Digital Experience site. 3️⃣ A Live Demo with a clicks, no-code solution where: - Sofia Rodriguez chats with the agent to request a new experience (soccer). - See how Salesforce automatically creates an “Experience Request” record. - Watch the magic of Slack as the request flows seamlessly for approval. - Approve the request directly in Slack! 📝 Check Out the Full Article titled “Agentforce: Humans with Agents Drive Customer Success Together” https://eltoro.it/agentforce-humans-with-agents-drive-customer-success-together-7d6742c904df The article offers the step-by-step instructions for integrating Salesforce and Slack, and a GitHub repository to help you replicate the solution in your own org. Watch this video to get a head start on Agentforce 2.0 and Slack integrations, learn how to build no-code workflows, and prepare for the exciting features coming in 2025. #Agentforce #Salesforce #SlackIntegration #Trailhead #Agentforce2_0 #DigitalExperience

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Building a solution using Salesforce + Agentforce + Slack | NatokHD