Create supplier case from Universal Request

Routing agents can create a supplier case from the Source-to-Pay Workspace to resolve a Universal Request. Role required: sn_uni_req.routing_agent, and sn_slm.agent This video was recorded in the Australia release. For more information, see: ServiceNow product documentation: Create supplier case from Universal Request: https://www.servicenow.com/docs/r/source-to-pay-operations/supplier-lifecycle-operations/create-supplier-case.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com