DevDrop 23: Integrating Facebook Messenger with Genesys Cloud

In this video, Ebenezer Osei, an associate engineer with the Genesys Cloud Developer Engagement team demonstrates how to setup and configure the Genesys Cloud Facebook integration. This integration allows messages originating from Facebook to be received and processed by an agent. Have something to say about this video? Come discuss with us at https://developer.mypurecloud.com/forum/