A skit demonstrating team management skills: listening, trusting and empowering staff. Avoiding getting "triggered".
This video was done for *Essential Management Skills 2013, a one-week intensive course for management professionals offered through UBC Sauder Executive Education, Vancouver, BC.
* https://execed.sauder.ubc.ca/Courses/Essential-Management-Skills--428
I highly recommend Sauder Executive Education at UBC: http://www.sauder.ubc.ca/exec_ed/
