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As Human and Organizational Performance, HOP practitioners, we recognize that humans are fallible by nature. As a result, we often not only hurt ourselves but also tend to inadvertently hurt others, damage things of value, and have a large variety of other missteps. Even though most managers recognize their own fallibility they often see the errors made by their workforce to be a choice. In fact, in most western societies leaders of organizations often believe that if a person makes a consequential error that person has a character flaw and may even be a bad person. This type of thinking often creates a culture of mistrust and under-reporting of near misses and events
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