Implementing Change for Digital Transformations | Webinar 10

Are you struggling to bridge the gap between a global PLM vision and local reality? In the final session of our series, Helena Gutierrez and Beatriz Gonzalez explore the complexities of Implementing Change across diverse regions and teams. This webinar provides a step-by-step framework for navigating cultural differences, balancing global standards with local needs, and designing an adoption journey that sticks. Learn how to move beyond a "one-size-fits-all" approach to create a sustainable, living system that evolves with your organization. [07:39] – The Implementation Overview: Helena breaks down the five-step process for implementing change, from understanding culture to preparing for long-term evolution. [11:58] – Cultural Awareness in Global Rollouts: A deep dive into the "Culture Map." Learn how dimensions like communication style, leadership hierarchy, and trust-building differ across regions like India, EMEA, and APAC. [18:11] – Balancing Global Standards vs. Local Needs: How to act as a bridge between standard processes and local ways of working so teams feel heard rather than forced. [22:08] – Designing the Adoption Journey: Utilizing the "House of Change" to combine vision, learning, and community engagement. [23:36] – Modular Learning & Blended Strategies: Why role-based curricula and a mix of e-learning and face-to-face training are essential for scaling. [29:36] – Support Governance & The Change Network: Setting up a multi-layered governance model, including Change Advisory Councils and listening layers, to manage feedback and requests. [34:39] – Sustaining Change with KPIs: Moving beyond automatic reports to track adoption, engagement, and user sentiment through active ownership. [43:32] – Expert Q&A: The speakers address how to keep learning alive through "micro-learning nuggets" and how to fix a key user network that isn't working. Key Takeaways: Culture is Step One: You cannot plan an adoption strategy without first mapping the cultural dimensions of the locations where you are deploying. Build a Living System: View your PLM deployment as a "little plant" that needs constant watering through support and evolution, not a finished project to be closed. Ownership is Everything: A lack of clear ownership and top management support is the leading cause of friction during change. Contextual Help: Providing "on-demand" learning libraries that connect system clicks to actual business processes reduces user frustration post-go-live.