Learn how to configure and manage CellGate readers through TrueCloud Connect platform. This video walks technical support team members and installers through locating the Wiegand port, configuring reader settings, enabling facility codes at the property level, and activating the full range of access methods available with CG Readers & Credentials.
Topics covered include how to locate and configure the Wiegand port within an account, reader type selection including keypads, card readers, RFID, and CG series devices, how to set debounce time and manage visibility settings, how to enable facility codes at the property level, how to activate CG Readers & Credentials on the account, and the four available access methods: QR or PIN Code access via Visitor Passes, Bluetooth contactless entry, numerical keypad codes, and CellGate encrypted card credentials.
For additional support, visit cell-gate.com or contact our Customer Care team at 855.694.2837 x.3.
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