Install Zammad on Linux [Opensource Helpdesk Ticketing System]

#Zammad #Helpdesk #Linux Full steps can be found at https://i12bretro.github.io/tutorials/0907.html -------------------------------------------------------------------- What is Zammad? -------------------------------------------------------------------- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and emails. - https://github.com/zammad/zammad   -------------------------------------------------------------------- Installation --------------------------------------------------------------------    01. Log into the Linux device    02. Run the following commands in terminal          # update software repositories          sudo apt update          # install available software updates          sudo apt upgrade          # install prerequisite packages          sudo apt install curl wget apt-transport-https gnupg -y          # add elasticsearch gpg key          wget -qO - https://artifacts.elastic.co/GPG-KEY-elasticsearch | sudo gpg --dearmor -o /usr/share/keyrings/elasticsearch-keyring.gpg          # add zammad gpg key          curl -fsSL https://dl.packager.io/srv/zammad/zammad/key | gpg --dearmor | sudo tee /etc/apt/keyrings/zammad.gpg≫ /dev/null          # add elasticsearch apt repository          echo "deb [signed-by=/usr/share/keyrings/elasticsearch-keyring.gpg] https://artifacts.elastic.co/packages/8.x/apt stable main" | sudo tee /etc/apt/sources.list.d/elastic-8.x.list          # add zammad apt repository          echo "deb [signed-by=/etc/apt/keyrings/zammad.gpg] https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 12 main"| sudo tee /etc/apt/sources.list.d/zammad.list          # update software repositories          sudo apt update          # list installed languages          locale | grep "LANG="          # if not listed in the above output          # install en_US.UTF-8 and set as default locale          sudo apt install locales -y && sudo locale-gen en_US.UTF-8 && echo "LANG=en_US.UTF-8" ≫ sudo /etc/default/locale          # install supporting packages          sudo apt install libimlib2 elasticsearch postgresql postgresql-common redis-server nginx nodejs -y          # start and enable services          sudo systemctl enable postgresql --now && sudo systemctl enable redis-server --now && sudo systemctl enable nginx --now && sudo systemctl enable elasticsearch --now          # update postgres max connections to 2000          sudo sed -i 's/max_connections = 100/max_connections = 2000/' /etc/postgresql/*/main/postgresql.conf          # restart postgres service          sudo systemctl restart postgresql          # install ingest-attachment for elasticsearch          sudo /usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-attachment          # restart elasticsearch service          sudo systemctl restart elasticsearch          # install zammad          sudo apt install zammad -y          # configure elasticsearch url          sudo zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"          # rebuild elasticsearch search index          sudo zammad run rake zammad:searchindex:rebuild          # update server name in nginx config          # replace ≪% SERVER DNS NAME %≫ before executing          sudo sed -i 's/server_name localhost;/server_name ≪% SERVER DNS NAME %≫;/' /etc/nginx/sites-available/zammad.conf          # restart nginx service          sudo systemctl restart nginx    03. Open a web browser and navigate to http://DNSorIP    04. Click the Set up a new system button    05. Enter a login, first name, last name, email address, password and check full permissions ≫ Click Create    06. Complete the Organization details form ≫ Click Next    07. Click Skip on the Email Notification screen    08. Click Skip on the Connect Channels screen    09. Welcome to Zammad   Source:  https://docs.zammad.org/en/latest/install/package.html   ### Connect with me and others ### ★ Discord: https://discord.com/invite/EzenvmSHW8 ★ Reddit: https://reddit.com/r/i12bretro ★ Twitter: https://twitter.com/i12bretro