This is a video for Change management, made by:
Jarrod Wilbur
Emilie Knecht
Trevor Harmon
Troy Bradshaw
Sources for this information:
https://www.cherwell.com/products/it-service-management/itil-processes/essential-guide-to-itil-change-management
http://www.bmc.com/guides/itil-change-management.html
https://www.prosci.com/change-management/why-change-management
