Developing sales and delivering service to global accounts customers remain essential, but building and maintaining relationships with global customers represents a major step up in complexity for account managers and teams. People need to create value, manage complex matrix organization structures in their own and their customers' organizations, and be clear where it adds value to be global or local, to mobilize resources without traditional authority to navigate different corporate cultures - and fast.
Find out more: http://www.global-integration.com/global-working-training/account-management/