Medical Billing Decoded: Optimizing Pharmacy Workflow for Clinical Programs

In this episode of Medical Billing Decoded, Jennifer Griffin, PharmD, clinical pharmacist for Harps Food Stores, and Duane Jones, BSPharm, regional pharmacy supervisor and clinical program director, break down the foundations of workflow that every pharmacy needs before implementing enhanced clinical services. Topics Covered Include: - Why medical billing is the future of pharmacy as scope of practice expands - How a strong pharmacy workflow prevents new services from feeling burdensome - Practical strategies to streamline prescription processing from drop-off to pick-up - How to delegate non-clinical tasks to pharmacy technicians to free pharmacists’ time - Ways to build a team-based approach to patient care that boosts efficiency and morale - Real-world examples of pharmacies that handle higher prescription volume with less stress Whether you’re a pharmacist, pharmacy manager, or technician, this video will help you design workflow processes that support point-of-care testing, treatment protocols, and clinical programs—without overwhelming your team. Subscribe for more episodes of Medical Billing Decoded on: - Pharmacy workflow optimization - Billing and reimbursement for clinical services - Point-of-care testing and treatment implementation