Process Optimization Academy - Using the Analyst Workbench to identify process inefficiencies

In this installment of the Process Optimization Academy we focus on how to use the Process Optimization Workspace and how it helps identify inefficiencies and improvement opportunities. We walk through in a live environment capabilities like bottleneck analysis, root cause analysis, cluster analysis, variation analysis, breakdowns, finding rules, and more. #servicenow #processmining #hyperautomation