In this installment of the Process Optimization Academy we focus on the process mining histogram that is available within the Analyst Workbench. The interactive histogram capability helps us identify and isolate process outliers (long running transitions, repetitive steps) and improvement opportunities. We cover a few of the more common use cases for the histogram in the session.
You can find other Process Optimization Academy session here
https://www.servicenow.com/community/process-optimization-blog/process-optimization-academy/ba-p/2339885
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Process Optimization Academy - Using the Process Mining Histogram | NatokHD