Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” —Tim Brown, president and CEO
Wtach the Shopping Cart design process at IDEO at https://www.youtube.com/watch?v=M66ZU2PCIcM
http://www.ideo.com/images/uploads/news/pdfs/IDEO_HBR_Design_Thinking.pdf