This video shows how to analyze the user experience within your ServiceNow applications with User Experience Analytics.
This video covers:
00:00 Overview dashboard
01:37 Sessions module
02:33 Users module
03:08 UI Analysis module
03:25 Analytics module
This video was recorded in the Tokyo release.
For more information on user experience analytics, see:
ServiceNow product documentation:
User Experience Analytics: https://www.servicenow.com/docs/bundle/tokyo-now-intelligence/page/administer/user-exp-analytics/concept/set-up-user-exp-analytics.html
ServiceNow Training and Certification:
http://www.servicenow.com/services/training-and-certification.html
ServiceNow Community:
https://community.servicenow.com/community
ServiceNow TechBytes Podcast:
https://community.servicenow.com/community?id=community_article&sys_id=24e2170c1b235018305fea89bd4bcb79
For general information about ServiceNow, visit: http://www.servicenow.com/
