Wicked Problem Solving with Tom Wujec | Problem Solved

How do you solve a problem when the usual methods fail? 🤔 In this episode of Problem Solved: The IISE Podcast, we talk with Tom Wujec — designer, technologist, TED speaker, and creator of Wicked Problem Solving — about why some problems resist our best efforts and how visual collaboration can unlock new solutions. Tom breaks down the difference between simple, complicated, complex, and wicked problems and shows how visual problem solving “plays” can help teams think more clearly, work together better, and take smarter action. 🔑 What You’ll Learn: Why traditional problem-solving methods often fail on complex challenges How visual thinking frees up mental bandwidth and builds shared understanding Practical strategies engineers can use to tackle problems — from project failures to global challenges like AI and climate change Tom’s advice for industrial and systems engineers who want to lead more effective collaborations 🎯 Perfect for: Industrial & systems engineers, team leaders, problem-solvers, and anyone who wants to turn messy challenges into actionable solutions. 📺 Watch on YouTube to see Tom’s visuals in action! 📌 Resources & Links: Learn more about Wicked Problem Solving: tomwujec.com Explore IISE resources: iise.org 🎧 Listen to more episodes of Problem Solved wherever you get your podcasts.