1:03:38ITSM Strategic Powerhouse - Why ITSM is No Longer the ‘Boring Plumbing’ of Tech OrganizationsITSM Academy76 views·7 months ago
1:02:142025 Global IT Experience Benchmark - Insights from 2.28M End-Users Across 130+ CountriesITSM Academy69 views·9 months ago
1:00:05The Culture Conundrum Understanding and Leveraging the Components of CultureITSM Academy38 views·11 months ago
57:58Business Strategy Assurance via ITIL 4 Guiding Principles with examplesITSM Academy175 views·1 year ago
1:05:41State of ITSM and... 2025 Trends and Insights for the Year AheadITSM Academy199 views·1 year ago
1:02:40Why Effective Business Relationships = Transformational LeadershipITSM Academy92 views·1 year ago
1:13:21How AI will Affect ITSM Programs Managing the Artificially Intelligent EnterpriseITSM Academy231 views·1 year ago
1:00:21Experience Level Agreements XLAs - Applying The Art & Science of Experience with Lisa Schwartz 1ITSM Academy189 views·2 years ago
1:05:53ITIL 4 Practices Monitor, Support, Fulfil - This isn't a webinar... it's a gaminar!ITSM Academy784 views·2 years ago
1:01:16Breaking Barriers Aligning the Power of Certifications with Your IkigaiITSM Academy32 views·2 years ago
