TESTING VOICE AGENT THROUGH A WEB CALL

In this video, you’ll learn how to test your AI Voice Agent using a web call to ensure it performs accurately and naturally before deployment. We walk through how to simulate real conversations, evaluate the agent’s responses, and refine its behavior based on testing outcomes. ✨ To build your own AI voice agent, visit: https://app.kipps.ai/ This tutorial focuses on the testing phase, where you interact with your agent in real time, check whether it follows the defined prompt, and improve its performance through iteration. If you’re building AI calling agents, customer support bots, or sales voice assistants, testing is a critical step to ensure a smooth and human-like user experience. What You’ll Learn in This Video • How to test your voice agent using a web call • Simulating real user conversations • Checking if the agent follows the prompt correctly • Evaluating tone, accuracy, and flow • Identifying issues in responses or behavior • Refining prompts based on test results • Re-testing for improved performance Real-World Use Case In this setup, the AI voice agent: • Initiates and handles a real-time conversation • Responds based on the defined role and instructions • Understands user input through speech-to-text • Replies naturally using text-to-speech • Adapts to different user responses during the call • Improves through continuous testing and prompt refinement Know More About Us: Kipps AI is an AI-powered automation platform built to help businesses scale smarter. Our products include Chat Agents, WhatsApp Agents, and Voice Agents designed to handle customer support, sales lead nurturing, appointment booking, follow-ups, onboarding, re-engagement campaigns, and more — automatically and intelligently. With over 2 years of experience in AI automation, we’ve worked with hundreds of clients, continuously optimizing and deploying AI agents that drive real business results.